Operational systemsFlight, milestone and turnaround events
AI-native turnaround management
Turnaround disruptionhappens fast.Recovery shouldtoo.
AerTurn combines frontline updates with operational data to identify which turnarounds are at risk, understand why, and recommend the next action.
Live inputs
Frontline updatesVoice, messages, photos and video
Station resourcesStaff, equipment and stand availability
Live turnaround intelligence
Understand
Risk identifiedWhich turnaround needs attention
Cause understoodWhy the turnaround is at risk
Departure impactWhat it means for departure and connections
Coordinate
Recovery actionWhat should happen next
Owner assignedWho needs to act, and by when
Plan updatedForecasts and actions stay current
Turnaround problems do not live in one system.
Flight, milestone, baggage and resource data sit in separate systems. Critical updates from the ramp arrive through calls, radio and messages. Teams still have to piece together what is happening before they can respond.
By the time the full picture is clear, the window to recover the departure may already be closing.Operational data is fragmented
Flight, milestone, baggage and resource data live in separate systems that do not share context.
Frontline updates arrive through separate channels
Critical updates come through calls, radio, messages and photos, making them difficult to track and easy to miss.
Recovery is coordinated manually
Teams must interpret the situation, agree what to do and follow up across multiple channels.
AerTurn brings operational data and frontline updates into one live turnaround view, so teams can understand the situation and coordinate the response.
Live context from the ramp
Bring what is happening on the ramp into every decision.
Frontline teams can speak, take a photo or record a short video. AerTurn understands the update, links it to the right aircraft and activity, and uses it to update risk and recommend what should happen next.
01Capture the update
Speak or show what is happening.
02Understand the situation
AerTurn identifies the aircraft, activity and issue.
03Update the operation
Risk, forecasts and recommended actions change as new information arrives.
Live 00:18
G-NXAB Stand 216
Voice recording
1 photo
Update understood
G-NXAB · Stand 216
ActivityBags On blocked
IssueBelt loader unavailable
OperationRisk recalculated
From disruption to coordinated recovery.
AerTurn turns a frontline update into a coordinated recovery while keeping the operations team in control.
Turnarounds
Action Centre
Jim Halpert
G-NXABA320neo
Stand216
Flight pairingBA305 → BA430
RiskAT RISK
Projected impact+1m
Live Turn
Live
12:1012:2012:3012:4012:5013:00
NOW 12:25
TOBT 13:02
TSAT 13:05
✓DeboardingCompleted 12:03
✓Bags OffCompleted 12:23
!Bags OnBlocked
BoardingPlanned 12:32
PushbackPlanned 12:55
12:25 · Ramp Team Lead · Voice + photo
Rear belt loader hydraulic leak reported.
-
12:25
Frontline update received
The Ramp Team Lead reports a belt-loader issue using voice and photo.
-
12:26
Impact predicted
Bags On is blocked and the departure forecast is updated.
-
12:27
Recovery recommended
AerTurn recommends the next action and assigns Equipment Control.
-
12:29
Response confirmed
Equipment Control confirms and dispatches replacement equipment.
-
12:31
Forecast updated
The forecast narrows to +1 minute while recovery remains in progress.
Station-wide operations
See what needs attention now.
AerTurn prioritises developing risks across every active turnaround, so teams can focus on the flights where action can still protect the departure.
LHR · Terminal 2G-NXACStand 220 · BA1454
On track
G-NXADStand 214 · BA456
Cleaning running late+11m
G-NXAEStand 218 · BA524
Monitor
Current capacity will not complete cleaning before boarding at 12:42.
Forecast impact+11 min
Protect the boarding start while recovery is still possible.
OwnerCleaning Control
Open workflow
Turnarounds
Action Centre 2
Resources
Analytics
LHR · Terminal 2
JHJim HalpertDuty Manager
Turnarounds183 in risk window
Need attention2Action required
Monitor3Watch closely
Avg forecast variance+6mAcross active turns
Resource conflicts3Next 90 minutes
Turnarounds
Needs attention 2Monitor 3On track 13All 18
TurnaroundOperationsForecastAssessment
G-NXAD 214BA457 → BA456A321neo
Deboard12:14
Bags Off12:18
CleaningCrew required
CateringIn progress
Fuel12:23
Boarding12:42
+11m
At risk
G-NXAE 218BA483 → BA524A320
Deboard12:16
Bags Off12:19
CleaningIn progress
CateringNot started
Fuel12:24
Boarding12:46
+9m
At risk
G-NXAC 220BA455 → BA454A319
Deboard12:07
Bags Off12:14
CleaningIn progress
CateringIn progress
Fuel12:21
Boarding12:56
+4m
Monitor
G-NXAF 223BA303 → BA432A319
Deboard12:12
Bags Off12:18
Cleaning12:27
Catering12:25
Bags OnLoading
Pushback13:08
+1m
On track
Add AerTurn without replacing what already works.
AerTurn connects with the airline, airport and ground-handling systems already in use, while frontline teams add updates directly from the ramp.
Get AerTurn running at your first station in as little as three weeks.
AODBDCSA-CDMBaggage systems
Operational messagesGSE telemetryFlight trackingWeather
Live turnaround context
Live turnaround contextSee how AerTurn fits your operation.
Show us how your turnaround operation works today. We’ll demonstrate how AerTurn can identify developing risks, recommend the next action and help teams coordinate recovery.